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Hospice Liaison

Hospice Liaison   About Job Job type: Direct hire Job function: Health Care Provider Industry: Hospital & Health Care Experience level: Associate Education level: Bachelor's degree Location: Queens, NY Zip code: 11377 Skills: Communication, Nursing, Patient Care Experience required: 2 Years Relocation assistance: No Must be Local Candidate Visa requirement: Only US citizens and Green card holders Number of positions: 1 Overview  Coordinates and facilitates referrals to Hospice care based on Hospice admission criteria; recommends alternate plans of care as appropriate. Serves as on-site Hospice resource to assist facility staff that refers patients to Hospice Care. Works under general supervision.   Responsibilities    Obtains and documents referral information, including current medications and treatments, physician, patient and primary care person's agreement to Hospice evaluation visit. Evaluates patient referrals to determine appropriateness for admissions to the Hospice Program and/or other services. Accepts or declines referrals based on admission criteria and recommends alternative plans of care as appropriate. Conducts in-facility assessments in accordance with Hospice careadmissions policies and procedures. Under special circumstances, may evaluate and admit patients to inpatient Hospice Care. Provides consultation and counselling to referrers, patients and/or families about Hospice Care and end of life care options. Provides on-site in-services for hospital staff on Hospice Care and related topics as requested. Coordinates initial Hospice care services with the Hospice Team Coordinator, including ordering supplies, equipment, medications, infusion services, continuous care staffing, etc. as needed. Ensures that needed equipment and services are in place prior to patients' referral for hospice care. Notifies Hospice Team of patient's acceptance for services and provides intake data, essential medical background, preliminary care plan and medical orders. Collaborates with the Team Manager and staff to ensure that the needs of patients are being met at the time of discharge or before accepting the patient for home hospice care services. Determines insurance coverage for requested hospice services and informs patients and families of sources and extent of coverage. Interprets reimbursement and coverage issues to hospital staff and negotiates with third party payer when necessary to expedite discharge. Establishes and promotes ongoing collaborative relationships with program staff, institutional personnel, and other facilities to ensure the coordination of appropriate referrals. Acts as a liaison to patients and families during the transitional period between patient's discharge and the initiation of Hospice Team services in the region. Participates in initial Management and Interdisciplinary Team meetings for the purpose of information exchange on patient care planning. Participates in the Hospice Continuous Quality Improvement meetings related to improved quality patient care. Provides reports of statistical data of referral and marketing activity related to the facility and hospice program and submits findings to Dir. of Community and Provider Relations. Acts as a Hospice Care representative at institutional and community programs and functions. Participates in special projects and performs other duties, as required. Qualifications   Licensure: License and current registration to practice as a Registered Professional Nurse in New York State required.   Education: Associate's Degree in Nursing required. Bachelor's Degree in Nursing or other health related field preferred.   Experience: Minimum of two years of clinical experience, preferably in a Hospice or Palliative Care Program, or Oncology services, required. Strong clinical foundation with the ability to understand and converse in clinical terminology required, particularly with non-clinicians. Ability to be persuasive, negotiate to win-win outcomes and demonstrate exceptional customer service skills required. Effective oral and written communication skills required. Proficiency in personal computer operations including MS Office applications required. Experience in sales, marketing management, administration, education and/or discharge planning preferred. Bilingual skills may be required as determined by operational needs. Valid driver's license may be required, as determined by operational/regional needs. Notes: - Must be a registered RN in the state on NY (BSN Preferred)  - Must come from either Hospital, Homecare, wound-care, or long-term care facilities - Must have a sales personality  Experience Level: - At least 1 years of experience (3-5 years preferred)  Location: Must be willing to work in Manhattan Hospitals About Organization: Founded in 1893, it is the largest not-for-profit home- and community-based health care organization in the United States, serving the five boroughs of New York City, as well as Nassau, Suffolk, and Westchester Counties. While our patients and their needs have changed over the years, our commitment to the people who need our care hasn't. Our programs are designed to help patients improve their quality of life, and to reduce the number and length of hospitalizations. On any given day, we have approximately 33,000 patients in our care and over 41,800 members under our coordinated care through our health care plan.
Salary Range: $80K - $90K
Minimum Qualification
Less than 5 years

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